Privacy Policy

1. Data protection at a glance

General information

The following notes give a simple overview of what happens with your personal datawhen you visit this website. Personal data is all the data with which you can be personally identified. For detailed information on data protection see our privacy policy below.

Data collection on this website

The data processing and collections on this website is carried out by the website operator. The contact details for the website operator can be found below.

How we collect your data

Your personal data is collected by you communicating it to us, for example data that you enter in a contact form.

Other data is collected automatically or with your consent when you visit our website through our IT systems detected. This is primarily technical data (e.g. Internet browser, operating system or time of the page view). This data is recorded automatically as soon as you enter this website.

What we use your data for

Some of the data is collected to ensure that the website is operating correctly. Other data can be used to analyze user behavior.

Your rights concerning your data

You have the right at any time, free of charge, to obtain information about the origin, recipient and purpose of your personal stored data. You also have the right to request that this data is deleted or rectified. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data in certain circumstances.  You also have the right to lodge a complaint with the responsible supervisory authority.  If you have any further questions on data protection, please contact us.

Analysis tools & third party tools

When you visit this website, your surfing behavior can be statistically evaluated. That happens with cookies and with other analysis programs.  Detailed information on these analysis programs can be found below.


2. Hosting & Content Delivery Networks

External hosting

This website is hosted by an external service provider (host). The personal data that is recorded on this website is stored on the host’s servers. This can be for example:  IP addresses, contact requests, meta and communication data, contract data, contact details, trade names, website access and other data that is generated via a website.  The host is under contract with Oasis Trails (Art. 6 Para. 1 b GDPR) in order to provide potential and existing customers with a safe, fast and efficient online experience offered by a professional provider (Art. 6 Para. 1 lit.f GDPR).  Our host will only process your data to the extent that this is necessary to fulfill its performance obligations and is required to follow our instructions regarding this data.

Contract for order processing

In order to ensure data protection-compliant processing, we have a contract for order processing with our host.


3. General Information &
Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and in accordance with this privacy policy.  When you use this website, various personal data is collected.  Personal data is data with which you can be personally identified. The present data protection declaration explains what data is collected and what we use it for. It also explains how the data is collected.
We would like to point out that data transmission on the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

Information about the
responsible organization

The responsible organization for data processing on this website is:

Oasis Trails, Calle Plaza 4,
Villamayor de Monjardin, 31242
Navarre, Spain.

Telephone: +34674801489

The responsible organization is the legal entity who makes decisions about the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of your consent to
data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. A notification by email to us is sufficient.  The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to lodge a complaint with
the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with the supervisory authority, in particular in the member state of their residence, their place of work or the location of the alleged violation. The right to complain exists without prejudice to any other administrative or judicial remedies.

Right to data sharing

You have the right to receive data that we have based on your consent.  It will be processed automatically and will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security measures and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.  You can recognize an encrypted connection by the fact that the address line of the browser is from “Http: //” changes to “https: //” and the lock symbol in your browser line.  If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, deletion & correction

You have the right to (free of charge) at any time, within the framework of the legal provisions, information about your stored personal data, its origin and recipients and the purpose of data processing and, if necessary, a right to correct or delete this data. For this as well for further questions on the subject of personal data you can contact us.

Right to restriction of use

You have the right to request that the use of your personal data be restricted.  You can contact us at any time at the address given above. The right to restrict use can be limited in the following cases:

                        • If you contest the accuracy of your personal data stored with us, we usually need time to check this. While we check this, you have the right to request restriction of the use of your personal data.
                        •  If the use of your personal data happens unlawfully, you can request restriction of data use instead of deletion.
                        • If we no longer need your personal data, but you need it to defend a legal claim, you have the right to request the restriction of the use of your personal data.
                        •  If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be weighed between our interests and yours. As long as it is not yet clear whose interests prevail, you have the right to restrict the use of your personal data.
                        • If you have restricted the use of your personal data, this data will still be stored but not used.

Objection to advertising emails

We object to advertising and information material that has not been expressly requested. The operators of the pages reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.


4. Data collection on this website


Our website uses so-called “cookies”. Cookies are small text files and will not damage your device. They will either be temporary for the duration of a session (session cookies) or permanent (permanent cookies) stored on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain on your device stored until you delete them yourself or an automatic deletion takes place through your web browser.  In some cases, third-party cookies can also be stored on your device if you enter our site (third party cookies). These enable us or you to use certain third-party services (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the advertisement of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are used to carry out the electronic communication process (necessary cookies) or provision of certain functions you require (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are required, based on Art. 6 Para. 1 lit. f GDPR saved, unless another legal basis is given. The website operator has a legitimate interest in storage of cookies in order to provide error-free and optimized services. If consent to the storage of cookies has been requested, the relevant data will be saved on the basis of this consent (Art. 6 Para. 1 a GDPR); and consent is revocable at any time.

You can set your browser so that you are informed about the setting of cookies, to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases, or to activate the automatic deletion of cookies when the browser is closed. By deactivating cookies you may limit the functionality of this website.  Insofar as third-party cookies are used for analysis purposes, we will inform you about them and if necessary ask for consent.

Server log files

The provider of the pages automatically collects and stores information in a server log.  The files that your browser automatically transmits to us are:

                        • Browser type and version
                        • Operating system
                        • Referrer URL
                        • Host name of the accessing computer
                        • Time of the server request
                        • IP address

This data is not merged with other data sources.This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has an interest in the technically flawless presentation and optimization of this website and the server log files must be recorded in order to achieve this.

Request by email or phone

If you contact us by email, phone or fax, your request will include personal data (name, request) for the purpose of processing your request, your data will be stored and processed by us. We will not pass on this data without your consent.  This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR.  The data you send to us via contact requests will remain with us until you request that we delete it or revoke your consent to personal data storage, or the purpose for data storage no longer applies (e.g. after your request has been processed).


6. Plugins and tools

Google Web Fonts

This page uses web fonts by Google for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the servers that Google uses. This gives Google knowledge that this website has your IP address. Google WebFonts are used on the basis of Art. 6 Para. 1 lit. f GDPR.

The website operator has a legitimate interest in the uniform representation of the typeface of this website. If a corresponding consent was requested (e.g. consent to storage of cookies), processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time. If your browser does not support web fonts, a standard font will be used by your computer. You can find more information about Google Web Fonts at

and in Google’s privacy policy:

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited

(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.  Google Maps is used in the interest of an attractive presentation of our physical locations and to provide users an easy way to find the places indicated by us on the website. This poses a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.

You can find more information on the handling of user data in Google’s data protection declaration:

Google Analytics

This website uses functions of the web analytics service: Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymity

We have activated the IP anonymity function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics.
You can find more information on handling user data at Google Analytics in Google’s data protection declaration:

Order data processing
We have concluded a contract for order data processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.